Privacy Policy

At TightBlocks, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using our service, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our service:

Personal Information: Name, email address, phone number, billing address, payment information, and any other information you provide during registration or account setup.
Usage Information: Information about how you access and use our service, including IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.
Business Data: All data you input into our platform, including customer information, contacts, deals, communications, and any other business-related data.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services and customer support.
To analyze usage patterns and improve our service functionality, features, and user experience.
To communicate with you about your account, service updates, security alerts, and promotional materials (with your consent).
To detect, prevent, and address technical issues, fraud, security breaches, and other harmful activities.
To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
Access to your data is restricted to authorized personnel only and is protected by multi-factor authentication and role-based access controls.
We continuously monitor our systems for security vulnerabilities and threats.
Regular automated backups ensure data integrity and availability.
We comply with industry standards including GDPR, CCPA, and other applicable data protection regulations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.

We may share information with:

Trusted service providers who assist us in operating our service, conducting business, or serving users, subject to strict confidentiality agreements.
Law enforcement, government agencies, or other parties when required by law, court order, or to protect our rights and safety.
Third parties in connection with a merger, acquisition, or sale of assets, with prior notice to users.
Third parties with your explicit consent or at your direction.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Right to Data Portability: Request transfer of your data to another service provider in a structured format.
Right to Object: Object to processing of your personal information for certain purposes.
Right to Restriction: Request restriction of processing of your personal information in certain circumstances.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Active accounts: Data is retained while your account is active and for a reasonable period thereafter.
Inactive accounts: Data may be retained for up to 7 years after account closure for legal and business purposes.
Legal requirements: We may retain certain information longer if required by law or for legitimate business purposes.

Cookies and Tracking Technologies

We use various types of cookies and tracking technologies:

Essential Cookies: Required for the service to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our service to improve functionality.
Functional Cookies: Remember your preferences and settings to enhance your experience.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

By using our service, you consent to the transfer of your information to countries outside your jurisdiction, including the United States, where data protection laws may differ.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: privacy@tightblocks.com

We will respond to your inquiry within 30 days as required by applicable law.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which TightBlocks operates, without regard to conflict of law principles.